Yes, but your savings will be reduced. We always discourage our clients in agreeing to a money back guarantee waiver in exchange for higher discounts with their carrier. This waiver basically states that any package that was late (service failure) doesn’t warrant a refund and that the money back guarantee policy has no affect. It is always worth it to keep the money back guarantee in place to maximize your savings. However if you do have the waiver, we can still reduce your costs because service failure are only one of forty other factors that we take into account.
