Absolutely not. On the contrary, as a result of our services, many of our clients actually receive a higher level of service from their carrier. Everything is stated in black and white in the shipping carrier’s policy guideline in terms of requesting credits. We aren’t doing anything discretely or “behind the back” when we audit these bills. If we knew from the beginning that this would have ANY negative impact on our client’s relationship, we would be out of business a long time ago.
